For HVAC, plumbing, electrical & pest shops in LA

Every missed call gets a text back.

You're on a roof or under a house. The phone rings, nobody answers, and they call the next company. NovaTech texts them back in about 2 minutes with a link to book, so the job stays yours.

Built by a working HVAC tech. Month to month, no contracts.

Where the jobs leak out

  1. Calls you can't answer

    Hands full, ladder, crawlspace, driving. Most people won't leave a voicemail. They just call the next shop on Google.

  2. Texts that sit for hours

    By the time you reply at 7 PM, they've already booked someone else.

  3. A week that lives in your head

    You turn down work because you can't see what's open, or you drive across town twice in one day.

How it works

Nothing new to learn. It works with the number your customers already call.

  1. You miss a callNothing changes for you. Keep working.
  2. They get a text in about 2 minutesFriendly, in your shop's name, with a link to book. If you call them back first, it doesn't send.
  3. They tell you what's wrongThe link asks what's going on, their address and a good time. No app to download.
  4. It lands on your scheduleYou see the new lead on your phone and confirm. Done.

Built by someone in the trades

HVAC techElectrical apprenticeshipSouth Bay

I'm Jonathan Flores. I work HVAC five days a week and did a year as an electrical apprentice before that. I know what it's like to hear the phone buzz in your pocket while you're brazing a line set.

NovaTech is the system I wish every small shop had: simple, works from your phone, and set up by someone who talks your language. You deal with me directly, not a call center.

The first shop we built it for

A father-and-son pest control company in the San Fernando Valley that runs everything off one phone. What we built:

  • Missed-call text-back from their own number
  • A "What's going on?" booking page that puts customers on the next day they're in that area, with a 2-hour arrival window
  • Customer list built from years of old texts
  • Crew routes, bills by text and a new website

It's being switched on at their shop now. No made-up numbers here: results go up once there's real data.

Simple pricing

One setup fee, then one monthly price. Month to month, cancel anytime.

Missed-Call Rescue

Stop losing jobs to voicemail.

$149/month

+ $300 one-time setup

  • Missed calls get a text back in about 2 minutes
  • Text includes a simple "what's going on?" booking link
  • New leads land in one list on your phone
  • Skips private numbers and people you already called back
  • Monthly report: missed calls, replies, jobs booked

Full Office

Run the week from your phone.

$449/month

+ $2,500 one-time setup

  • Everything in Website + Rescue
  • Online booking by area and day, with arrival windows
  • Crew routes: each tech sees only their stops
  • Bill by text, plus review requests after the job
  • Google and Meta ads set up and managed (ad spend paid to Google/Meta directly)

Founding shops: half off setup

The first 3 shops get 50% off the setup fee. In return, once it's working for you, you agree to an honest review and let me show what we built (with your OK on anything that names your shop).

Prices are in US dollars. Ad spend for Google or Meta is paid by you directly to them and is not included. You own your domain and website files.

Who it's for

Owner-operators and small crews, 1 to 10 trucks, in Los Angeles and the South Bay.

  • HVAC
  • Plumbing
  • Electrical
  • Pest control
  • Handyman
  • Garage doors
  • Roofing
  • Landscaping
  • Pool service
  • Appliance repair

Questions

Do I need a new phone number?

Usually no. We set it up to work with the number your customers already call. The exact setup depends on your phone and carrier, so we check that on the first call before you pay anything.

Will it text people I don't want it to?

It only texts people who called you and didn't get through. It skips private and blocked numbers, short codes, numbers you put on a skip list, and anyone you already called or texted back.

Is this legal? I've heard about texting fines.

Replying to someone who just called you is a normal business reply, not a marketing blast. We don't send promotional texts to your customers unless they've agreed to get them, and every marketing text includes a way to opt out.

How long does setup take?

Missed-Call Rescue usually takes a few days. A website or the Full Office setup usually takes 1 to 2 weeks, depending on how fast we get your photos, services and service areas.

Is there a contract?

No. It's month to month. Cancel anytime before your next billing date and you won't be charged again.

What happens if I cancel?

You keep your domain and we hand over your website files. We turn off the text-back and send you an export of your leads.

Do you run ads too?

Yes, in the Full Office plan. We set up and manage Google and Meta ads for your area. You pay the ad spend straight to Google or Meta, so you always see exactly what was spent.

Book a 15-minute call

Tell me a little about your shop. I'll reply within one business day, usually the same evening.

On the call we'll go over how many calls you miss, what phone you use, and which plan makes sense. If it's not a fit, I'll tell you.

This opens your email app with your request filled in, so you can check it before it goes out. See the privacy policy.